HP

HP היא חברה טכנולוגית גלובלית מובילה שנוסדה ב-1939 ומציעה מחשבים אישיים, מדפסות, לפטופים, טבלטים ועוד. משרדי המטה של HP נמצאים בפאלו אלטו, קליפורניה.

האתגר

החברה התמודדה עם בעיות תקשורת והיעדר שיתוף פעולה בין מנהלי הצוותים שלה. אלה הפגינו חוסר יעילות וסבלו מאי-הבנות ועימותים תכופים שהשפיעו על הפרודוקטיביות.

מה עשינו

צוות המומחים שלנו נקט בגישה מקיפה שכללה הגדרות תפקיד מעוררות השראה, לימוד מיומנויות של תקשורת בונה ופרקטיקות משוב. סייענו למנהלי הצוותים לזהות גורמים שמרעילים את התקשורת הפנים-צוותית ולבסס הרגלים של תקשורת בונה. באמצעות התהליך שהעברנו, הצליחו צוותי החברה לנסח חזון משותף ולגבש הסכמות, תוך השגת שיפור משמעותי ביחסים בין מנהלי הצוותים. כתוצאה מכך החלו הצוותים לעבוד בצורה "חלקה", יעילה וקונסטרוקטיבית.

אמיר אהרון, HP תוכנה

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